24 hours a day. 365 days a year.
From the procurement of original parts to payment processing – our experienced emergency service partners guarantee both technical assistance and financial security. To use our OMNIplus 24h SERVICE, an OMNIplus ServiceCard is required for each bus.
OMNIplus 24h SERVICE.
Fast, faster, OMNIplus.
A summary of the most important facts
- reachable 24/7 throughout Europe
- on the spot breakdown attendance
- must hold an OMNIplus ServiceCard
Even with the best planned trip, a small defect can bring your fully occupied coach to an unexpected halt. In the worst-case scenario, this could happen at night or in a different country. For such cases, our OMNIplus 24h SERVICE is not only available around-the-clock, but also speaks your language. Delays are unwelcome news for both your wallet and your passengers – this makes a quick response all the more important. Our OMNIplus 24h SERVICE contacts an experienced service point near your location and takes care of your coach directly on site.
If a fast repair on site or in the nearest workshop is not possible, OMNIplus 24h SERVICE will organize an alternative to get you rapid assistance. Around-the-clock reliability – that is the objective that our OMNIplus 24h SERVICE puts into practice. Our expertise is at your disposal when and where you need it. We are there for you – in all locations and for all your needs.
In order to be able to assist you as quickly as possible, we require the following information:
Vehicle data, (licence plate number and vehicle identification number), owner data, description of symptoms, data from the OMNIplus ServiceCard (number and validity date) as well as the location of the breakdown. If we should require further data, you will be contacted by one of our OMNIplus 24h SERVICE staff members.
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